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Get the most out of your iDEN phone with iDEN Utilities - you can update your phone operating system to the latest version and re-download the Download Apps Application for Over-The-Air (OTA) downloads to your iDEN phone.1

Phone Software & Download Apps Utilities


Please be sure that your PC matches the following requirements before selecting one of the utilities above:
  • Internet Explorer 5.0 or higher installed on your computer
  • If using a USB Data Cable your computer operating system should be: Windows 98 SE™, 2000™, ME™, and XP™
  • If using an RS232 Data Cable: your computer operating system should be: Windows 98™, NT 4.0, 2000™, ME™ and XP™

 

Please Note: If the update utility for your handset is located in the list below, you should proceed to download, install, and use it to update the software in your phone.

Phone Model Firmware Update Utility Download App Utility
Titanium - Sprint
(This link will redirect you to the Titanium Product Support site)
RCD.00.02 N/A
i9 - Red
(Intended for Southern LINC, non-US customers and service centers)
RB7.01.01 Download Apps
i9 - Red
(Intended for Sprint Nextel and Boost carriers)
RB7.01.01 Download Apps
i9 - Ferrari
(Intended for non-US customers and service centers)
RB7.01.01 Download Apps
i9
(Intended for Southern LINC, non-US customers and service centers)
RB7.01.01 Download Apps
i9
(Intended for Sprint Nextel and Boost carriers)
RB7.01.01 Download Apps
i1 - Mexico
(Software Update Available for NII Mexico subscribers
Download update.zip file on your SD card and Click on "System Update" from Settings --> About phone menu)
RBE.00.03 N/A
i1 - Brazil
(This link will redirect you to the i1 Product Support site)
RBE.03.00 N/A
i1 - Sprint and Boost
(This link will redirect you to the i1 Product Support site)
RBE.03.02 N/A
i1 - Southern Linc and International Generic
(This link will redirect you to the i1 Product Support site)
RBE.03.00 N/A
i897
(This factory default restore tool is intended for Mirs only)
RA7.00.04 N/A
i897
(This factory default restore tool is intended for Nextel International carriers and International Generic)
RA7.00.05 N/A
i897
(This factory default restore tool is intended for MIRS)
RA7.00.06 N/A
i890
(This factory default restore tool is intended for Mirs only)
RA7.00.04 N/A
i890
(Mirs)
RA7.00.04 N/A
i890
(Nextel Brazil, Nextel Mexico and Nextel Peru)
RA7.00.03 N/A
i890
(Sprint)
RA7.00.03 N/A
i890
(This factory default restore tool is intended for Southern LINC, Int'l Generic, Telus, Nextel Brazil, Nextel Mexico, Nextel Peru and service centers)
RA7.00.03 N/A
i886
(This link will redirect you to the i886 Product Support site)
RC9.01.01 N/A
i886
(Sprint - This link will redirect you to the i886 Product Support site)
RC9.01.02 N/A
i880/i885 R6E.00.04 i880/i885 Download Apps
i877
(Intended for Nextel International and Non US Markets)
RB2.02.03 Download Apps
i876
(Intended for Southern LINC, Nextel International and Non US Markets)
RB2.02.03 Download Apps
i876W
(Intended for Nextel International and Non US Markets)
RB2.02.03 Download Apps
i856
(This factory default restore tool is intended for Southern LINC, non-US customers and service centers)
RA6.00.06 N/A
i856W
(This factory default restore tool is intended for Southern LINC, non-US customers and service centers)
RA6.00.06 N/A
i856/i856W
(This update utility tool is intended for Sprint Nextel, Boost, and Nii customers)
RA6.00.06 N/A
i786/i786w
(This factory default restore tool is intended for Nextel International, MIRS, KTP, and Int'l Generic carriers)
RC6.00.00 N/A
i776/i776w
(This factory default restore tool is intended for Southern LINC and Nextel International carriers)
R8E.00.04 N/A
i776 R8E.00.04 i776 Download Apps
i776W R8E.00.04 i776W Download Apps
i776/i776w
(This factory default restore tool is intended for Southern LINC)
R8E.00.05 N/A
i776/i776w
(This factory default restore tool is intended for Boost)
RD2.00.01 N/A
i776/i776w
(This Upgrade Utility for Sprint/Boost and SoLinc)
R8E.00.05 N/A
r765/r765IS RF4.01.01 N/A
i706
(This factory default restore tool is intended for the following customers, Asia Generic, Int'l generic, KTP Korea, Nextel Argentina, Nextel Brazil, Nextel Mexico, Nextel Peru)
RCB.00.03 N/A
i680/i686
(This factory default restore tool is intended for Southern LINC, Telus, MIRS, KTP, International Generic, GTSS, CGISS Harmony)
RAA.00.05 N/A
i680/i686
(This factory default restore tool is intended for Sprint)
RAA.00.05 N/A
i680/i686
(This update utility is intended for all carriers)
RAA.00.04 N/A
i580 R5C.00.06 i580 Download Apps
i576 R8E.00.04 i576 Download Apps
i576
(This factory default restore tool is intended for Southern LINC and Nextel International carriers)
R8E.00.04 N/A
i576
(This factory default restore tool is intended for Southern LINC)
R8E.00.05 N/A
i576
(This Upgrade Utility for Sprint and SoLinc)
R8E.00.05 N/A
i570 R8A.01.01 i570 Download Apps
i560
(May require a Flash USB data cable2)
R4C.02.01 i560 Download Apps
i475w
(This factory default restore tool is intended for Nextel Argentina, Brazil, Mexico, Peru and International Generic)
RDC.00.00 N/A
i475
(This factory default restore tool is intended for PTC Saudi)
RD2.00.01 N/A
i475
(This factory default restore tool is intended for Boost)
RD2.00.01 N/A
i475
(This factory default restore tool is intended for Nii, International Generic and SoLinc)
RD2.00.02 N/A
i475
(This factory default restore tool is intended for Nii, International Generic, SoLinc and PTC. Use this tool if the Tanapa Number on the handset label inside the battery compartment is: NWF2018B)
RDC.00.00 N/A
i465
(This factory default restore tool is intended for Boost)
RA4.00.05 N/A
i465
(This factory default restore tool is intended for NII, Southern Linc, Telus, PTC, and International Generic)
RA4.00.05 N/A
i465
(This factory default restore tool is intended for Non-Sprint customers)
RA4.00.04 N/A
i465
(This update utility is intended for all customers)
RA4.00.04 N/A
i455 R4C.02.01 i455 Download Apps
i450 R4C.02.01 i450 Download Apps
i440
(This factory default restore tool is intended for all applicable carriers)
RD5.00.02 N/A
i440
(This factory default restore tool is intended for Nii Brazil, Mexico, Peru, Asia Generic and International Generic for handsets that have tanapa number NWF2040B [found in battery compartment])
RDD.00.00 N/A
i420
(This factory default restore tool is intended for all applicable carriers)
RD5.00.02 N/A
i420
(This factory default restore tool is intended for SoLinc, Nii Argentina, Brazil, Mexico, Asia Generic, Telus and International Generic for handsets that have tanapa number NWF2030B [found in battery compartment])
RDD.00.00 N/A
i412
(This factory default restore tool is intended for Boost)
RD5.00.02 N/A
i410
(Boost)
RA9.00.03 N/A
i410
(Mirs)
RA9.00.03 N/A
i410
(Nextel Int'l)
RA9.00.03 N/A
i410
(This factory default restore tool is intended for Mirs and Telus)
RA9.00.03 N/A
i410
(This factory default restore tool is intended for Southern LINC, Nextel Int'l, KTP Korea and Int'l Generic)
RA9.00.03 N/A
i365
(Intended for Southern LINC and non-US customers only)
R8C.00.03 i365 Download Apps
i365IS
(Intended for Southern LINC and non-US customers only)
R8C.00.03 i365IS Download Apps
i365
(Intended for Sprint Nextel)
R8C.00.04 i365 Download Apps
i365IS
(Intended for Sprint Nextel)
R8C.00.04 i365IS Download Apps
i355 - C R4A.01.04 i355 Download Apps
i335 R7F.00.05 i335 Download Apps
i325 / i325IS R1A.01.09 i325 Download Apps
i325IS
(ONLY for Int'l Generic, iDEN Harmony)
R1A.01.10  
i296
(This update utility tool is intended for Boost)
RC8.00.03 N/A
i296
(This factory default restore tool is intended for all applicable carriers except Sprint and Boost)
RC8.00.04 N/A
i296
(This update utility tool is intended for all applicable carriers except Sprint and Boost)
RC8.00.04 N/A
i296
(This factory default restore tool is intended for Boost)
RC8.00.03 N/A
i290
(Boost, Southern LINC, and Nextel International Non US Markets)
R7F.00.05 i290 Download Apps
io270 R3C.01.02 N/A
i99 R85.01.06 i99 Download Apps
i95 - A R85.01.06 i95 Download Apps
i95 - B R85.01.06 i95 Download Apps
i95 - C R85.01.06 i95 Download Apps
i95 - D R85.01.06 i95 Download Apps
i90 - A R76.02.06 i90 Download Apps
i90 - B R76.02.06 i90 Download Apps
i90 - C R76.02.06 i90 Download Apps
i90 - D R76.02.06 i90 Download Apps
i88 R88.02.01 i88 Download Apps
i85 R32.02.06 i85 Download Apps
i80 N/A i80 Download Apps
i60 R74.00.08 N/A
i58 R88.02.01 i58 Download Apps
i55 R32.02.06 i55 Download Apps
i50 R32.02.06 i50 Download Apps
i35 R87.00.06 N/A
i30 R87.00.06 N/A
 

Please Note:If the update utility for your handset is located in the list below, we recommend that you update the software in the handset using the appropriate utility, then use the Download Apps utility. Download Apps will allow customers experiencing the java authentication error to re-download Download Apps and all subsequent preloads and purchased java apps Over the Air (OTA).

Phone Model Firmware Update Utility Download App Utility
i875 R5B.02.00 i875 Download Apps
i870 R5B.02.00 i870 Download Apps
i860 - A R1C.02.04 i860 Download Apps
i857 R3D.01.05 i857 Download Apps
i855 R3D.01.05 i855 Download Apps
i850 R3D.01.05 i850 Download Apps
i836 ROM 9 R2B.03.04 i836 Download Apps
i835 ROM 9 R2B.03.04 i835 Download Apps
i833 ROM 9 R2B.03.04 i833 Download Apps
i830 - A R2B.03.04 i830 Download Apps
i830 Sprint/Nextel Only R2B.00.04 i830 Download Apps
i760 R3E.01.05 i760 Download Apps
i736 - F R0A.00.09 i736 Download Apps
i736 - G R0A.00.09 i736 Download Apps
i736 - F R0A.00.09 i736 Download Apps
i736 - H R0A.00.09 i736 Download Apps
i736 - I R0A.00.09 i736 Download Apps
i736 - J R0A.00.09 i736 Download Apps
i736 - K R0A.00.09 i736 Download Apps
i736 - L R0A.00.09 i736 Download Apps
i736 - M R0A.00.09 i736 Download Apps
i736 - N R0A.00.09 i736 Download Apps
i736 - O R0A.00.09 i736 Download Apps
i736 - P R0A.00.09 i736 Download Apps
i733 - C R0A.00.09 i733 Download Apps
i733 - D R0A.00.09 i733 Download Apps
i730 - A R0A.00.09 i730 Download Apps
i730 - B R0A.00.09 i730 Download Apps
i730 - T N/A i730 Download Apps
i710 - U R2B.02.02 i710 Download Apps
i670 R7A.00.01 i670 Download Apps
i615 R7D.00.01 i615 Download Apps
i605 - A R2F.01.03 i605 Download Apps
i530 - A R0E.00.02 N/A
i530 - B N/A N/A
i415 R4A.01.02 i415 Download Apps
i315 - A R1B.00.07 N/A
i305 - D N/A N/A
i305 - G ROM 9 R1F.00.07 N/A
i285 - A R2D.00.10 i285 Download Apps
i275 - A R3F.01.02 i275 Download Apps
i265 - A R3B.01.02 i265 Download Apps
i215 - H R1F.00.07 N/A
i205 - A N/A N/A
i205 - B N/A N/A
i205 - F ROM 9 R1F.00.07 N/A
1 To update Phone Software and/or re-download the Download Apps Application, you will require a Data Cable. Click here to find out more about serial and USB data cables for iDEN phones.
2 This utility may require a Flash USB data cable, part number MYA2003B or Motorola part number NNTN6367A. The update utility only needs a flash cable if the software version in the handset is "R4C.01.00" or older. If the software version in your phone is newer than "R4C.01.00", the standard USB cable can be used to update the software in your handset.


Please note that only Java-enabled phones may use Download Apps. To determine if your phone is Java-enabled, see the list of phones on this page that may download the Download Apps Utility. Download Apps also requires that you are signed up for a wireless web plan. Please contact your wireless carrier for more information.